Circumstances can suddenly change, meaning that you need home care at the drop of a hat. We have over 150 branches across England and Wales, so if you need emergency care it’s likely that one of our trusted carers can help.
Call us if you need home care in a hurry. We can arrange for care from a private carer to start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker.
At Helping Hands, we’ve helped tens of thousands of people at home in their hour of need. From the moment we take your call, we’ll always endeavour to have one of our carers with you in your home to support you within 24 hours so that you’re never alone.
We aim to provide you with emergency care within 24 hours of your initial call. This is subject to carer availability and the complexity of your needs.
It’s our promise that you’ll only ever get support from our fully-trained carers. No agency staff, no untrained care staff, and no compromises.
Emergency care doesn’t have to mean a lower standard of support. We’ll make sure you receive the comprehensive, person-centred care you need.
We caught up with one of our customers, Brian, to find out how the visiting care he receives from his local Helping Hands care team is enabling him and his wife, Pearl, to continue living independently, confidently and securely in their own home.
Sometimes events can happen so fast that families are left wondering how they will cope. Whether there’s been an accident, a sudden illness or you’ve been let down by your current carer, we’re here to help at the last minute – even if you have complex needs.
Whatever your support needs, most of our branches can provide emergency care to you in your home within 24 hours of your initial phone call. Below are some of the instances in which we often find our customers requesting emergency care at home.
If you have an accident and can’t manage from day to day, a carer can help out until you’re back on your feet
If your normal carer needs a break or lets you down, emergency care can make sure your support continues
An unexpected diagnosis or a virus can leave you tired and unable to undertake your normal chores
You may require emergency care if you’ve just left hospital and need to recover and rehabilitate
We’ve got over 30 years’ experience in providing compassionate, transformative care to people in the familiar surroundings of their own homes.
Our emergency carers enable our customers to be dignified, comfortable and independent through a range of practical, physical and emotional support services.
If you’re caring for a loved one but unexpectedly find yourself unable to fulfil your carer responsibilities, we can step in at short notice and ensure they aren’t left isolated or unsupported. Your local care manager will make sure they understand every aspect of your loved one’s care requirements so that the transition is smooth and seamless.
When a loved one near the end of life is due to be discharged from hospital, you may think the only option for them is to move to a nursing home. However, with support from a live-in carer, they can return to the familiar surroundings of the home that they love, where their carer can help them spend their final weeks in relative comfort, dignity and peace.
If you’re living with a complex condition, it’s only natural that your care needs will develop. When that time comes, live-in care may be the natural next step. Perhaps you’re currently receiving support on a part-time basis, or are being looked after by a loved one. 24-hour help from a live-in carer allows you to manage your symptoms and maintain your lifestyle.
Live-in care is an ideal option for anyone seeking support during a period of rehabilitation, as it provides you with round-the-clock assistance from someone who can aid your recovery. Our live-in carers can help with medication, light medical relief, physiotherapy exercises, continence, stomas and catheter care, mobility support, and so much more.
Head Office
24-30 Assembly Passage,
Stepney Green,
London E1 4UT
Nurture Nest Care Services,
Registered office: 24-30 Assembly Passage, Stepney Green, London E1 4UT
Registered in England and Wales no. 16203478
